Done-for-you call and leads management for busy medical private clinics.
You don’t always need more leads —
You need someone who knows how to convert them. And that’s what we do. — Jolyane Lauzon
Our approach and vision
To redefine the client experience in private healthcare by ensuring every patient feels heard, supported, and guided — from the very first call. We partner with private clinics to take full ownership of their call management and client follow-ups, turning every interaction into a conversion opportunity — while freeing up their internal teams to focus on care, not coordination.
Our services
-
Call management
We handle every incoming call, ensuring no patient inquiry goes unanswered, and every call is optimized.
-
Appointment Booking
We book appointments directly, ensuring patients are scheduled promptly and correctly — with payments.
-
Patient Screening & Chart Completion
We filter inquiries to identify serious prospects and complete patient charts with essential information before their first visit.
-
Patient retention
We implement follow-up strategies to ensure ongoing communication with patients, boosting retention and loyalty for your clinic.
We turn incoming calls into booked patients — without adding work to your plate.
Not only do we answer — we book appointments, filter inquiries, complete patient charts, and even take payments.
A dream? No.
Just streamlined, done-for-you processes that deliver real results.
-
![]()
“I am so grateful to have met you all those years ego, and to have convinced you to pivot into the domain of medical clinics. I am immense grateful for all of the contribution you have made to grow in my practice and taking such good care of my patients”
— Dr Sandra McGill, Plastic Surgeon
-
![]()
“Proud to support an energetic, passionate mom entrepreneur..”
— Dr Valerie Julie Brousseau, ENT Surgeon
Contact us.
jlauzon@lauzoncommunication.ca
(514) 497-7709
12770 Rue Brault, Mirabel